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CQ productivity, connectivity, and security solutions (and all related hardware products) are sold directly to end users and authorized resellers and distributors from CQ. To place an order, simply send your order to CQ by phone or e-mail.
CQ provides several ways to purchase our products and solutions:
Customers that have been granted payment terms of "NetDue" agree that CQ is to receive payment immediately upon receipt of CQ's invoice. Customers that have been granted payment terms of "Net15" (or similarly, "Net30", "Net45", etc.) agree that CQ is to receive payment within 15 days or less of the date that the customer's products are shipped or 15 days or less from the date that technical services are rendered by CQ.
For orders outside of the U.S. and Canada, customers should contact CQ by phone, fax, or e-mail for further instructions (i.e., wire transfer information, duties and taxes information, shipping instructions, etc.).
Shipping and Delivery Procedures
All CQ orders are shipped to our customers by way of a national shipping carrier (UPS, FedEx, Airborne Express, etc.). If you request a specific shipment option or carrier, we will do our best to accommodate your request. All shipping and handling charges will be added to your order and these charges are different depending on the carrier, the destination, and also if there are any additional duties or taxes that are incurred for the shipment.
Terms of shipment are F.O.B. Destination. In case of damage, shipments received should be accepted and the appropriate carrier should be contacted for freight claims processing. Damaged shipments received via common and air carriers must be accepted with all damages clearly noted on the bill of lading. The Consignee must place damage claims with the carrier. All damage claims are the responsibility of the Consignee.